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How to contact Betninja support

Contact Betninja by live chat or email about your account problem.

Use either route to explain what you need help with; neither requires you to describe your problem on this independent guide.


How do I contact Betninja about my account?

Betninja offers live chat and email support. Live chat is a written conversation, while email lets you send a written message. Use one of these routes for your account query, rather than contacting this independent guide. To contact the guide instead, go to Contact Betninja Unofficial Guide.


Where can I get independent gambling help?

For help with your gambling rather than an account query, choose an independent service that matches your location or the support you need.

  • England and Scotland: GamCare runs the National Gambling Helpline, where support is free and available 24/7 through 0808 8020 133, live chat and WhatsApp.
  • Wales: NHS Wales runs the Wales Gambling Helpline. People in Wales can receive free help 24/7 by calling 0808 281 9265; calls from mobiles and landlines are free.
  • Self-exclusion: GAMSTOP lets you self-exclude free of charge from gambling websites and apps licensed in Great Britain. Its support number is 0800 138 6518.
  • Advice and local help: GambleAware provides advice, self-assessment and help locating gambling support in your local area if you live in Great Britain.

The helplines suit you if you want gambling support; GAMSTOP serves a different need if you want to exclude yourself from gambling websites and apps licensed in Great Britain.


Independent support

  • National Gambling Helpline (telephone 0808 8020 133)
  • Gamstop (telephone 0800 138 6518)
  • Wales Gambling Helpline (telephone 0808 281 9265)
  • GambleAware

Alexandra Griffiths, photo

By Alexandra Griffiths

Gambling Writer and Reviewer · Author

Alexandra Griffiths writes gambling news and reviews.

Updated See the full profileHow we review

Betninja contact questions

Which official channels exist for customers in Great Britain?

Betninja offers support by live chat and email.

Which situations does each channel suit?

Use Betninja support for an account query. For independent gambling support, the helplines offer help, while GAMSTOP provides free self-exclusion across gambling websites and apps licensed in Great Britain.

When can I use each contact channel?

For independent help, GamCare's National Gambling Helpline for England and Scotland and the NHS Wales Gambling Helpline both offer free support 24/7.

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